How do you Explain the Guest Diary?
How do you explain to a hassled guesthouse
owner, who has been used to to taking bookings from an e mail or fax for the
last 10 years and writing it in a book or entering into a PMS System that they
no longer need to do it? How do you overcome a frazzled Receptionists suspicion
when you tell them they no longer have to worry about loading too many or too
few rooms into a Channel Manager?
Like the many advertisements nowadays for
'free products' it sounds just too good to be true......Even though we have
been working towards this goal for the last 10 years, and on the software for
the last 3 years...it is still new for us too. But we are there! The AccuBook
GuestDiary is in the hands of some 30 customers. None of them have actually
SAID that with the extra time they have taken up Ballroom Dancing or 'Learnt to
Play the Saxophone'... but they could!
In short.....The Diary is integrated to Booking.com/Expedia
the website etc, bookings come in and AUTOMATICALLY drop straight into the
Diary....you dont need to do anything.....and because we know how many rooms
you have, and how many reservations you have, we AUTOMATICALLY manage the room
allocation (In the words of George Bush 'read my lips.....you no longer have to
manage room availability').
In fairness whenever a new customer
switches to the AccuBook Diary initially they are suspicious and
nervous. They watch the reservations screen anxiously waiting for something to
go wrong, then over time they start to relax and let the system manage itself.
If you are still doubtful we don’t blame
you (thats why the free trial exists!). Of one thing we are pretty sure, in
12-24 months time you will look back and wonder why you spent so much of your
life transferring bookings from one system to another or sweating about room